Pricing
Pilot pricing.
One flat price. Three months of hands-on onboarding included. No per-seat charges, no per-feature gating, no setup fees while we're in pilot.
Pilot
$200
per clinic · per month
SGD or USD invoiced at parity for now
Includes
- All workflows in the current build — scheduling, billing, charting, recall, plus imaging on the v13 cohort.
- Three months of hands-on onboarding for the front desk and clinical team.
- Unlimited users, chairs, and providers within the clinic.
- Region-hosted in Singapore (asia-southeast1), tenant-isolated, audit-logged.
- A named contact at Oralstack — usually an engineer.
Group / multi-clinic pricing on request. No long-term contract.
ROI snapshot
What does $200/clinic/month earn back?
Calibrated to DFI Synergy's pilot (60% → 85% same-day-billing rate) and Singapore clinic averages (10 appts/chair/day, S$300 avg visit). Conservative ranges — assumptions are visible below.
30%most clinics on legacy PMS sit at 50–65%85%
Same-day-billing target
76–81 % at week 4
Up from your 60% — the lift compounds with discharge-flow billing.
Front-desk hours saved
3–4 hr/wk
Fewer follow-up reconciliations · ~10 min each.
Revenue recovered
S$15,000–32,000 /yr
5–8% of old follow-ups never get paid. That stops.
Estimate based on 125 appts/wk at S$300average, scaled from DFI's 60→85% lift. Not a guarantee — your numbers will land somewhere in the band.
What we ask
- 30 minutes a week from a front-desk lead and a clinician for the first six weeks.
- Permission to be named in a case study — like DFI Synergy.
- Honest feedback. We change the product around what doesn't work.
- A real workflow to anchor against — not a sandbox.
Out of scope (today)
- Self-serve sign-up — every pilot starts with a 30-minute call.
- Per-seat or per-feature gating — pricing stays flat in pilot.
- Custom integrations beyond what's on the integrations page — talk to us.
- Multi-region deployments outside APAC — talk to us.
After the pilot
Pilot pricing is locked for 12 months. Here's what happens after that.
- Pilot pricing ($200 / clinic / month) is contractually locked for 12 months from pilot start, regardless of when GA pricing is announced.
- When GA pricing is announced, pilot clinics get 90 days' notice and the option to renew at a documented pilot-loyalty rate. We commit, in writing in the MSA, that renewal pricing won't exceed the GA list price for the same clinic shape.
- No silent feature gating. Anything in your pilot stays in your pilot. New surfaces built after pilot start (e.g. v13 imaging cohort) are added in scope unless they come from a third-party vendor with their own per-seat cost (e.g. specialty integrations).
- Custom quotes (groups, DSOs, multi-region clinics) are written in the pilot MSA up front — no surprise renegotiation at renewal.
Your data, on the way out
If you leave, you take everything: full CSV / JSON export of patients, schedule, billing, charting, recall, and the audit log. No export fees, no waiting list, no proprietary lock-in. Standard format on request; the export tooling lives inside the admin surface.
Spelled out in the MSA · request a draft from hello@oralstack.com.
Multi-clinic & DSO
Flat $200 / clinic / month applies linearly during pilot. We discount on the roll-out plan, not the headcount: clinics 2–5 typically tier down once the first is live. Talk to us about a multi-clinic pilot if you're running 3+ locations today.
Walk-through of the multi-clinic surface lives at /for-multi-clinic.
Talk to us about a pilot.
Tell us how your front desk runs today, what your current PMS is, and what would change first if Oralstack landed in the clinic next week. We reply with a proposal within two working days. Procurement teams: the security & compliance hub has MSA, DPA, BAA, and the subprocessor list.