Named pilot evidence · April 2026
Historical pilotSingapore
DFI Synergy
A three-chair, four-provider clinic in Singapore piloted Oralstack's appointment, reception, and reviewed checkout workflows through a Plato-connected deployment.
General dentistry + hygiene · 3 chairs · 4 providers
- Pilot scope
- Appointments · Reception · Reviewed checkout
- Not included in this evidence
- DICOM/device imaging · Automated WhatsApp recall · Public self-booking
Read the case study and methodology →“The drag-to-reschedule was the moment it clicked. We could move a patient while keeping the day visible to the rest of the front desk.”
What changed in the first month
Results from the named front-desk pilot, shown with their original measurement windows.
3 days
From kickoff to front desk live on Oralstack — schedule and billing.
Apr 2026
0
Appointments lost in the transition from the paper diary.
Apr 2026 transition window
120+
Drag-to-reschedule operations completed in week three alone.
Pilot week 3
85%
Same-day billing rate at week four, up from 60% pre-Oralstack.
Pre-pilot vs week 4
Evidence boundary
Historical results from DFI Synergy's named April 2026 Plato-connected workflow pilot. The full case study documents the definitions, baseline, measurement window, and underlying event sources. These results describe that clinic and configured scope; they do not evidence standalone adoption or a general performance promise.